Our Return Policy
If any item received from Tzu Tzu Sport does not meet your expectations, mail or ship your return within 15 days from the date you receive your package for return or exchange.
All returned merchandise must have original tags attached and be unworn.
We offer two return options. You may choose to either return your item for a full refund of the purchase price back to your original method of payment; or, you may request an exchange.
With each package, there is a return form included which will need to be filled out and sent back with your item(s). Please fill out the return form and be sure to include it in your package so that we can easily locate your order and process your return as fast as possible.
If you are unable to locate your return form, please contact us at firstname.lastname@example.org and we can email you a new one. If you do not have access to a printer, please include your name, email address, phone number, name of the product being returned, and reason for the return on a sheet of paper and include it in your return package.
Important Return Information
- Tzu Tzu Sport will not issue credit for items that have been altered or damaged.
If you would like to make an exchange, please include the color and/or size you wish to receive.
- Please allow 5 business days from the day Tzu Tzu Sport receives your item to see an update on your exchange. If you have an email address on file, you will receive an order confirmation email, as well as a shipping confirmation email so you can easily track the progress of your package.
About Refunds for Returns